Mitratex, with internationally certified experts who are competent in their fields and experienced in various industries and business sectors, provide quality solutions and can be implemented. The solutions provided refer to best practices and international standards and pay attention to the latest technology and communication developments, in order to assist customers in pursuing business acceleration.
Enterprise System for Technology and Information Management (ESTIM) is a product that makes it easy for you to carry out IT Governance and IT Management starting from Planning, Development and Operation of Information Technology and Business. Because ESTIM is a solution that can automate information technology processes and workflow-based business processes.
Customer Relationship Management (CRM) is a company’s strategy, tactics and operations on customers. Customer management cannot be separated from the products and / or services that are the company’s business. The customer management process based on the framework developed by ESTIM is divided into two, namely:
ESTIM Enterprise Architecture (EA) is a software for managing company’s enterprise architecture. ESTIM EA comprise of repository and graphical view of architecture. All architecture layers are represented as a set of interconnected artefacts which increase the visibility of company business goals and all supporting aspects within enterprise.
ESTIM Platform will give a value added for every customer. It’s platform engine enables customer not only manage the architecture, but also helps them manage EA processes and governance.